Published: March 17, 2018
Travelers Indemnity Company and its affiliates ("Travelers") value your privacy. This Online Privacy Statement informs you about how we use and disclose information that we and our service providers collect from your visits to this website and other websites owned or operated by us (the “Websites”), through the software applications made available by us for use on or through computers and mobile devices (the “Apps”), through use of social media pages that we control (“Social Media Pages”), and through email messages that we send to you (collectively, including the Websites, the Apps, and our Social Media Pages, the “Services”).
This Online Privacy Statement only applies to information collected through the Services. If you have purchased or applied for an insurance product from us, please also see our Privacy Statement for Individual U.S. Personal Insurance Consumers, which applies to the information that we collect about policyholders and applicants, through the Services as well as any other medium. Travelers does business in a number of different jurisdictions. Additional Privacy Statements may apply depending on your jurisdiction or customer relationship.
We may collect your name, address, date of birth, credit history, social security number, driver’s license number, credit or debit card number, policy or claim information.
If you submit any Personal Information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Online Privacy Statement.
We also collect your email address and phone number. We will use these to communicate with you.
We may use Personal Information:
Your Personal Information may be disclosed:
"Other Information" is any information that does not reveal your specific identity or does not directly relate to an individual, such as:
We and our third party service providers may collect Other Information in a variety of ways, including:
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it as described in “How We May Collect Other Information” section above, as well as for all the purposes for which we use and disclose Personal Information.
This Online Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us.
We do not respond to any web browser “do not track” signals or other similar mechanisms. We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the Services and other websites. To do so, these companies may place or recognize a unique cookie on your browser (including through use of pixel tags), which may allow them to collect information about your online activities over time and across different Web sites, including when you access and use the Services. If you would like more information about this practice and to learn about your choices in connection with these practices, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/.
The Services are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Services.
The Services are maintained by us in the United States, and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at Travelers Consumer Affairs, One Tower Square, Hartford, CT 06183, or email to firstname.lastname@example.org.
Travelers seeks to protect the confidentiality of social security numbers (SSNs) by maintaining physical, electronic, and procedural safeguards. We limit access to SSNs to help protect against their loss, misuse or unlawful disclosure. We do not disclose SSNs to third parties except where required or permitted by law.
We may change this Online Privacy Statement at any time. Please take a look at the “Revised” legend at the top of this page to see the date of the last revision. Any changes will become effective when we post the revised Online Privacy Statement on the Services. Your use of the Services following these changes means that you accept the revised Online Privacy Statement.